Annotation – “The Triple-S framework: ensuring scalable, sustainable, and serviceable practices in educational technology”

Moro et al. (2023) present a new research-based framework, Triple-S Framework, for educators and institutions to consider before electing to adopt and adapt educational technology into learning spaces. The research-based framework was built in the context of every-evolving technology and the push and drive of institutions and educators to adopt the latest technology to remain relevant, the financial and practical cost of technology implementation, and student desire to see more consistent technology implementation. The Triple-S Framework guides institutions and educators to evaluate the scalability (continued growth of use) , sustainability (long-term implementation viability) , and serviceability (access to skills, tools, and resources to maintain use of technology)of educational technologies that are implemented into the schools. Moro et al. provide an overview of common and trendy educational technologies from most scalable, sustainable, and serviceable (digital text texts and images) to least scalable, sustainable and serviceable (VR technology) to illustrate application of the model.

Moro et al. (2023) provide a clear presentation of the need for a framework that takes into account not just learning out comes, but long-term viability of educational technology intervention in classrooms and institutions. The examinations of common, widely used educational technology such as digital texts and images, audio, slideshow presentations, and video allow for newcomers to the framework to bring their practical experience to bear on the benefits and pitfalls of technology implementation. Progressing to apps, which are accessible to use, but not necessarily to create then extends the application of the framework to less common technologies to show how the Triple-S framework is practical and accessible to researchers, educators and decision makers. Moro et al. also use very easy-to-grasp common language when explaining their framework. An college professor with no formal educational training can pick this up and implement the steps without having to do much work to make it happen. It’s very practical.

As a college administrator, I really love the practical examples and explanations that are provided and grounded in research. I can see that there are clear steps, questions, and processes to follow. This would be very easy to use as a jumping off point for discussions with faculty about technologies they would like me to purchase from my budget to use in their classroom. As a doctoral student, I can only hope to strive for the level of clarity of explanation, clear connection to the literature, and clear and concise applications to make the research I do practical for the practitioner and administrators who support practitioners.

Moro, C., Mills, K. A., Phelps, C., & Birt, J. (2023). The triple-s framework: Ensuring scalable, sustainable, and serviceable practices in educational technology. International Journal of Educational Technology in Higher Education, 20(1). https://doi.org/10.1186/s41239-022-00378-y

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